Terms of Sale

Last updated November 11, 2026

These Terms of Sale (the "Terms") apply when you buy UMBER products on this website. They are a contract between you and MONOTY LLC, called "UMBER", "we", "us" or "our" in these Terms. Please read them before you order. By placing an order, you accept them.

Before the shop opens: online payment is being set up. Until it is, the shop does not take orders: the checkout page shows a summary of your cart only, no order can be placed or paid, nothing is charged, and no contract is formed. These Terms describe how orders will work once the shop opens.

In short: you must be 18 or older, with a delivery address in the 50 US states and Washington, D.C., the only places we deliver to. Our products are dietary supplements, not medicines. Prices are in US dollars, with shipping and import duties included; sales tax, where it applies, is calculated at payment. Your payment method is charged once, when your order is confirmed. You can cancel at no cost until your order ships. Returns, and what happens when a product arrives damaged or wrong, are explained in Returns and refunds. We give no separate written warranty or guarantee, and we do not take away the warranties the law gives you. These Terms do not require arbitration.

Who we are

The seller of UMBER products is MONOTY LLC, a Wyoming limited liability company registered with the Wyoming Secretary of State under filing ID 2026-002127613. Its mailing address is 30 N Gould St Ste R, Sheridan, WY 82801, United States. These details are also on our Seller Information page. E-mail: contact@umberdrops.com. Customer service is by e-mail only, and we reply within 2 business days.

Who can buy

• You must be at least 18 years old, and legally able to enter into a contract, to place an order. At checkout, you confirm that you are 18 or older.
• If you are under 18, you cannot order. Our products are for adults, and none of them is meant for children.
• We deliver only to addresses in the 50 US states and Washington, D.C., as explained in Where we sell and in our Shipping & Delivery policy.
• We sell to individual customers, for their own use or for another adult, not for resale. We may restrict the quantity of a product per order.
• Please give us accurate contact and delivery details. We use them to deliver your order and to reach you about it.

Dietary supplements, not medicines

Every UMBER product is a dietary supplement. Dietary supplements are not medicines and do not replace one.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this website, in our e-mails or on our packaging is medical advice, and none of it replaces the advice of your doctor or pharmacist. We describe our products by what is in them, how much of each ingredient, how to take them and how to store them. We make no promise about what a product will do or how you will feel.

If you are pregnant, trying to become pregnant or nursing, take any medication, have a medical condition or are scheduled for surgery, ask your doctor before use. Never stop or change a medicine your doctor gave you in order to take a supplement. Our Safe Use page lists the cautions for each product.

Product information

• What each product page shows: the full Supplement Facts panel, the other ingredients and the allergen line, the net contents, the directions, how to store the product and when to ask a doctor first. Please read it, and our Safe Use page, before you order and before you take the product.
• Amounts as listed by the maker: the Supplement Facts, other ingredients and allergen lines on our pages are those listed by the maker of each formula. Our own label is being finalized, and we are collecting the maker's written confirmation of each formula and the documents described on our Quality & Prop 65 page. Where a detail is not confirmed yet, we leave it out rather than guess.
• The label on the product is the reference: the label printed on the bottle or jar you receive is the reference for its ingredients, amounts, directions and warnings. If it differs from our website, follow the label, and please tell us so we can correct the page.
• Images: the images on this website are digital renders of our packaging and of the scenes around it, made to show the amber glass, the label and the color of the drops and softgels as faithfully as we can. Colors look different from one screen to another. The herbs, glasses, food, rooms and people shown in an image are not included with your order.
• One serving a day: each product holds 30 servings. Do not take more than the suggested serving on the label.
• Origin: our products are imported. The country of manufacture is being confirmed with the maker, and it will be marked on the label.
• Not for children: none of our products is meant for children. Keep them out of reach of children.

Prices, sales tax and import duties

• All prices are in US dollars (USD). Each product has one price, shown on its product page. There are no sizes or versions to choose from.
• Shipping is included in the price; there is no separate delivery charge.
• Our prices include import duties. Import duties and customs fees are paid by us. If a carrier ever asks you for any, contact us and we will cover it in full.
• Our prices do not include sales tax. Where the law of the state you ship to requires us to collect it, sales tax is calculated at payment from your delivery address and shown as its own line before you pay.
• Where we do not collect sales tax, your purchase may still be subject to use tax in your state. Your state's tax department can tell you more.
• We may change our prices at any time. The price that applies to your order is the one shown at checkout when you place it.

Payment

Online payment on this website is not open yet. Until it opens, no order can be placed or paid and nothing is charged. The rest of this section explains how payment will go once it opens.

• Accepted payment methods: Credit and debit cards (Visa, Mastercard, American Express, Discover), Apple Pay and Google Pay.
• When you are charged: your payment method is charged once, for the total shown at checkout, at order confirmation, that is, when you place your order and the payment goes through. Every order is a one-time purchase: nothing renews, and we never charge you again without a further order from you.
• Card security: payments are handled by a third-party payment processor that complies with the Payment Card Industry Data Security Standard (PCI DSS). Card details are entered on its secure payment form and travel encrypted over HTTPS. We never see or store your full card number or security code.
• Your card statement: the charge should appear as UMBER DROPS, sometimes followed by a short reference added by the payment processor or your bank. If you do not recognize a charge, please e-mail us first, before you contact your bank, and we will tell you what it is.
• Currency: all charges are in US dollars. If your card was issued outside the United States, your bank may add its own foreign transaction fee. We do not charge one.
• By placing an order, you confirm that you are authorized to use the payment method you provide.

Orders and order confirmation

• Before you pay, the checkout page will show each item with its quantity and price, shipping as included, the total, how sales tax is added, the accepted payment methods and when you are charged, the estimated delivery, the delivery area, and how cancellations and returns work, with links to these Terms and to our Privacy Policy. Please check them carefully.
• When you place an order, you ask to buy the products in it. Once your payment goes through, we e-mail you an order confirmation. Your order is accepted, and the contract between us is formed, when we send that e-mail. If it has not arrived within a few hours, check your spam folder, then write to us.
• We may decline or cancel an order before it ships if we suspect fraud, cannot verify the payment, cannot deliver to the address given, have reason to believe the person ordering is under 18 or that the order is meant for resale, or if a product is not available. If we do, we tell you by e-mail and refund everything you paid within 5 to 10 business days.
• We send order confirmations, shipping and tracking e-mails, delay notices and other messages about your order by e-mail. You agree that these e-mails meet any legal requirement for such communications to be in writing. We send no marketing e-mails.

Pricing and availability errors

• We work to keep our prices, descriptions and availability right. If a price on our website is clearly wrong, for example far below the real price, we may cancel the affected items before they ship, even after we confirmed the order. We tell you by e-mail and refund everything you paid for them.
• If a product turns out to be unavailable after you order, we e-mail you with the expected shipping date, and you choose between waiting and canceling for a full refund.

Shipping, delivery and risk of loss

• Shipping is included in the price; there is no separate delivery charge. That stays true whatever the order contains, even if it ships in more than one package.
• We ship your order from our partner warehouse overseas within 1 to 3 business days after it is confirmed. Transit then takes 7 to 12 business days, so orders usually arrive about 8 to 15 business days from order confirmation. Delivery dates are estimates. Every order is tracked.
• Imported dietary supplements can be examined at the border by US customs or the FDA, which can add a few days to the transit time.
• If we cannot ship within the time stated, we tell you before that time runs out and give you the choice to accept the delay or cancel for a full refund, as the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule requires. See Shipping delays and your right to cancel.
• Ownership of the products, and the risk of loss, pass to you when the carrier delivers your order to the address you gave us. If a package is lost or damaged before delivery, we reship or refund it.

Full details are in our Shipping & Delivery policy, which is part of these Terms.

Cancellations

You can cancel your order at no cost at any time until it ships. E-mail us at contact@umberdrops.com with your order number and "Cancel" in the subject line. What counts is when your e-mail reaches us: if it arrives before your order ships, we cancel the order and refund the full amount you paid, sales tax included, within 5 to 10 business days, even if our reply comes later.

Once your order has shipped, it can no longer be canceled, but you can return eligible products as described below. See Cancellations in our returns policy.

Returns and refunds

Unopened products with the seal intact can be returned within 30 days of delivery. For your safety and the next customer's, opened bottles and jars, or any product whose seal has been broken, cannot be returned for a change of mind. A product that arrives damaged, leaking, with a broken or missing seal, past its best-by date or wrong is replaced or refunded: send us a photo, there is nothing to mail back.

Return shipping for a change of mind is paid by the customer; we send the return address by e-mail, and it may be outside the United States. For a defective, damaged or wrong item, we pay it. Please e-mail us before you send anything: we reply within 2 business days with a return authorization, the return address and instructions. For each returned product, we refund the price you paid for it, plus any sales tax paid on it, to your original payment method within 5 to 10 business days after we receive and check the return. Full details are in our Returns, Refunds & Cancellations policy, which is part of these Terms.

Damaged, leaking or wrong items

• What is covered: a product that arrives damaged, leaking, with a broken or missing seal, past the date printed on its label, or wrong, is replaced or refunded. A missing item is handled the same way. If a replacement is not available, we refund it.
• How to claim: e-mail contact@umberdrops.com within 30 days of delivery, with your order number, a few words on the problem, and photos of the product, its seal, its label and the packaging. There is nothing to mail back.
• Do not take it: never take a product whose seal is broken or missing, that is past the date on its label, or that looks or smells different from what you expect. Keep it closed and out of reach of children until you have sent us the photos.
• Not covered: damage that happens after delivery, for example a bottle dropped on the floor, or softgels kept in a hot or humid place.
• After 30 days: if a problem appears later, please write to us anyway. The law of your state may still give you rights, as explained below.

Implied warranties and your rights

We give no separate written warranty or guarantee for a fixed period. Every product you buy from us comes with the implied warranties that the law of your state gives you, such as the implied warranty of merchantability (that a product is fit for the ordinary purpose for which it is sold) and, where it applies, the implied warranty of fitness for a particular purpose. We do not disclaim them, and we do not shorten them. Nothing in these Terms or in our policies takes away or limits any right that consumer, food and dietary supplement, or warranty laws give you.

Separately from the products you buy, we work to keep the website and its general content accurate and available, and we correct errors when we find them.

Using our products safely

Please follow the directions and warnings on the label, on each product page and on our Safe Use page. In particular:

• our products are for adults 18 and over;
• if you are pregnant, trying to become pregnant or nursing, take any medication, have a medical condition or are scheduled for surgery, ask your doctor before use;
• do not take more than the suggested serving;
• stop use and ask your doctor if you notice any reaction;
• check the allergen line before use: Black Walnut Drops contain tree nuts (black walnut), Astaxanthin Softgels contain coconut, and both softgels contain gelatin;
• do not use a product if its seal is broken or missing;
• store every product in a cool, dry place away from direct sunlight, cap closed, and keep it out of reach of children;
• if a child swallows a product, call Poison Control at 1-800-222-1222, or 911 in an emergency.

If you have a reaction or a safety concern, see Reporting a reaction.

Where we sell

This website sells only for delivery to addresses in the 50 US states and Washington, D.C., and nowhere else. We do not deliver to US territories, such as Puerto Rico or Guam, to APO, FPO or DPO addresses, or to any address outside the United States. If an order reaches us with such an address, we cancel it and refund the full amount you paid. We do not knowingly sell to anyone who plans to export the products. If you take a product out of the United States, you are responsible for following the rules of the country you bring it to.

Limitation of liability

Nothing in these Terms limits or excludes our liability where the law does not allow it, such as liability for death or personal injury caused by our negligence or by a defective product, or for our gross negligence, fraud or willful misconduct. Nothing in them takes away your rights under the consumer and implied warranty laws of your state either.

Subject to that, and only to the extent permitted by law:

• we are not liable for indirect, incidental, special or consequential damages arising out of or relating to these Terms, the website or the products you buy from us; and
• our total liability for any claim relating to an order will not exceed the amount you paid for that order.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. If you live in New Jersey, the limitations and exclusions in this section do not apply to claims under the New Jersey Consumer Fraud Act or the Truth-in-Consumer Contract, Warranty and Notice Act, or to the extent New Jersey law forbids them.

Governing law and courts

These Terms, and any dispute about them or about an order, are governed by the laws of the State of Wyoming, without regard to its conflict of law rules. This choice of law does not deprive you of any right under the law of your state of residence that cannot be waived by agreement.

You may bring a claim in any court that has jurisdiction where you live, including small claims court, or in the state or federal courts located in Wyoming. If we ever need to bring a claim against you, we will bring it in the courts of the county where you live.

Resolving a problem

Problems are usually settled quickly by e-mail. If something has gone wrong, write to us at contact@umberdrops.com with your order number, what happened and what you would like us to do. We reply within 2 business days.

• Informal resolution first: before either of us starts a court case about these Terms or an order, the one who has the dispute sends the other a short written description of it: you to our e-mail address, we to the e-mail address used for your order. We then both try in good faith to settle it within 30 days after it is received. Any time limit for bringing the claim is paused during those 30 days, to the extent the law allows. Small claims court is open to you at any time.
• Card disputes and chargebacks: if a charge looks wrong, or an order has not arrived, please contact us first. We answer within 2 business days, and a refund from us usually reaches you faster than a card dispute. Nothing in these Terms takes away your right to dispute a charge with your card issuer. If a dispute is opened, we send the payment processor and your card issuer the order details, the delivery tracking and the e-mails we exchanged, so they can decide it.
• Government agencies: nothing in this section stops you from contacting a government agency at any time, such as your state Attorney General, the Federal Trade Commission or the U.S. Food and Drug Administration.
• No arbitration: these Terms do not require arbitration, and they do not take away your right to go to court or to take part in a class action.

Notice for California users

Under California Civil Code Section 1789.3, California users of this website are entitled to the following consumer rights notice. This website is provided by MONOTY LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States, whose details are on our Seller Information page, e-mail contact@umberdrops.com. There is no charge for using the website itself. The prices of our products are shown on the website and at checkout, with shipping included. To resolve a complaint about the website or an order, please contact us by e-mail first. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Our website and its content

• You may use this website for your personal, non-commercial use. Please do not misuse it: for example, do not copy or scrape its content in bulk, interfere with its operation or security, upload malicious code, place fraudulent orders or use it for any unlawful purpose.
• The UMBER name and logo, the website design, and its text and images belong to MONOTY LLC or its licensors and are covered by intellectual property laws. You may view and print pages for your personal use. Buying a product does not give you any right to use the UMBER name or logo.
• Payment brands named on this website belong to their owners and are named only to tell you how you will be able to pay. UMBER is not affiliated with them.
• Links to other websites, such as public agencies, are provided for convenience. We are not responsible for their content or practices.
• How we handle personal information is explained in our Privacy Policy, our Consumer Health Data policy and our Cookie Policy.

Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and change its "last updated" date. The version posted when you place an order applies to that order.

General

• Entire agreement: these Terms, together with our Shipping & Delivery, Returns, Refunds & Cancellations, Safe Use, Privacy, Consumer Health Data and Cookie policies, are the entire agreement between you and us about your purchases on this website.
• Events beyond our control: we are not responsible for delays or failures caused by events beyond our reasonable control, such as storms, floods, fires, carrier disruptions or customs delays. Even then, we tell you about any shipping delay and give you the choice to cancel for a full refund.
• Severability: if any part of these Terms is found unenforceable, the rest remains in effect.
• No waiver: if we do not enforce a provision right away, we can still enforce it later.
• Transfer: we may transfer our rights and obligations under these Terms to a company that takes over our business, and your rights will not be reduced. You may not transfer your rights without our written consent.
• Headings: headings are for convenience only.

Contact

Questions about these Terms? E-mail us at contact@umberdrops.com. We reply within 2 business days. Our mailing address, for letters and legal notices, is 30 N Gould St Ste R, Sheridan, WY 82801, United States (see our Seller Information page).