Accessibility

Last updated November 10, 2026

We want everyone to be able to browse UMBER, read the full label of each product and its safety information, and place an order once the shop opens, whatever device, browser or assistive technology they use. This page explains what we aim for, what we have done, where we know we still fall short, and how to get help.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG 2.2) at Level AA, the standard widely used for websites in the United States. We built the site with it in mind, we check our pages against it, and we keep fixing what we find, or what someone tells us about.

What we have done

• Structure: every page has a clear title, headings in a logical order, and the same header and footer, so you always know where you are. A "Skip to content" link lets keyboard and screen reader users go straight to the main content.
• Keyboard: the menu, the product filters, the product images, the quantity controls, the cart and every link can be reached and used with a keyboard, and the element you are on is clearly outlined, on the light and the dark sections alike.
• Supplement Facts in words: the Supplement Facts panel of each product is written as text, not shown as a picture, so a screen reader can read every ingredient, its amount and its Daily Value. The ingredient index on the home page is text too.
• Safety in words: the cautions for each product are always visible on its page, as plain text, and all of them are gathered on our Safe Use page.
• Color and contrast: we chose text and background colors with enough contrast to meet Level AA on both the light and the dark sections of the site. Information is never given by color alone: the thin colored band of each product always comes with its name.
• Images: product images have text descriptions, and images that are only decorative are hidden from screen readers.
• Motion: if you turn on reduced motion on your device, our animations and transitions are turned off or kept to a minimum. Nothing on the site flashes, and no sound plays by itself.
• Text and zoom: you can enlarge text and zoom the page in your browser, and the layout adapts to small screens without scrolling sideways.
• Plain language: our policies and product pages are written in short, plain sentences.

Known limits

• The cart and the delivery estimate need JavaScript. If JavaScript is turned off, you can still read every page, including every Supplement Facts panel.
• Our product images are digital renders that show the bottle or jar, the label and the color of the drops or softgels, which a short text description can only partly convey. Ask us, and we will describe a product in more detail.
• The print on a real bottle or jar is small. Ask us, and we will send you the full text of a label by e-mail, in plain text you can enlarge or have read aloud.
• Online payment is being set up. Once it opens, payments will be handled on the secure payment form of a third-party payment processor, whose design we do not control. If you have trouble paying, we will help you by e-mail.
• Older browsers may not show every part of the site as intended.

Getting help by e-mail

If something on this website is hard to use, e-mail us at contact@umberdrops.com with "Accessibility" in the subject line. We reply within 2 business days. We can:

• send you any information on this website as plain text in an e-mail, such as a product's Supplement Facts, its directions, its storage and safety information, or one of our policies;
• write out what a label says, ingredient by ingredient, in our reply;
• once online payment opens, help you place an order, at the same price and on the same terms as online.

We cannot tell you whether a product suits you: for that, please ask your doctor or pharmacist. Please never send your card number by e-mail: we will never ask for it.

Tell us what to fix

If you find a page, a button or a description that does not work for you, please tell us which page it was, what you were trying to do, and the device, browser and any assistive technology you use. We read every message, answer it, and fix what we can as soon as we can.

Last checked

We wrote this statement on November 10, 2026, as the website was built. We check the website against these guidelines whenever it changes in a significant way, and update this statement when we do.